Turning Calls into
Meaningful & Actionable Insight
Voicelytics smart communications equips your business with better call management to enrich your customer interaction by focusing on improving their experience.
Analytics Suite
Voicelytics is about engaging you to your customers
Stay ahead of the curve
Convert your raw data into Diamonds
Actionable intelligence to gain an edge over your competitors. Monitor the performance of your company so you can make intelligent business decisions. Access historic data and stay informed about your business performance.
Understand where your Business was, where it is now, and predict where you want be. As a Business Owner, we understand that every call counts.
Accountability in the workplace
Better Transparency
Customer perception of the Property Industry is at all-time low when it comes to transparency. Take control, make a difference and prove to your customer that you are serious about transparency by ensuring your staff are saying the right thing. Recordings are available conveniently in one location and listen instantly.
Actionable Insights
See the Big picture
Get real-time activity across the business, as a summary or by Call Management groups. The Dashboard provides simple, easy to understand numbers (all the good stuff you care about) on the same screen to ensure you are in control of your business. Giving your business meaningful & actionable insights that bridges the gap between data and business Value.
Instantly view data you’re interested in
Response In Real-Time
Trends and detect performance inconsistencies before they becomes a problem. Know exactly where to focus your time and resources in order to provide the best call experience.
Reporting tailor to your needs
Historic Intelligence
View call activity for your entire business, or filter down to specific user, call group, missed and abandoned call, Call direction, even down to a specific phone number
Transform the way your business communicate
Smart Companies use Voicelytics to add value to their Business Communications
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