Voicelytics smart communication equip your business with better call management
to enrich your customer interaction by focusing on improving their experience.
Actionable intelligence to gain an edge over your competitors. Monitor the performance of your company so you can make intelligent business decisions. Access historic data and stay informed about your business performance. Understand where your Business was, where it is now, and predict where you want be. As a Business Owner, we understand that every call counts.
Customer perception of the Property Industry is at all-time low when it comes to transparency. Take control, make a difference and prove to your customer that you are serious about transparency by ensuring your staff are saying the right thing. Recordings are available conveniently in one location and listen instantly.
Get real-time activity across the business, as a summary or by Call Management groups. The Dashboard provides simple, easy to understand numbers (all the good stuff you care about) on the same screen to ensure you are in control of your business. Giving your business meaningful & actionable insights that bridges the gap between data and business Value.
trends and detect performance inconsistencies before they becomes a problem. Know exactly where to focus your time and resources in order to provide the best call experience.
View call activity for your entire business, or filter down to specific user, call group, missed and abandoned call, Call direction, even down to a specific phone number
Smart Companies use Voicelytics to add value to their Business Communications